LR CLEAN & SERVICE, S.L. makes this privacy policy available to you through the website http://www.lrgroup.es/ in order to inform you, in detail, about how we treat your personal data and protect your privacy. privacy and the information you provide to us. If changes are made to it in the future, we will inform you through the website or through other means so that you can learn about the new privacy conditions introduced.
In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you of the following:
Data Controller
Owner: LR CLEAN & SERVICE, SL – NIF: B08553786
Registered office: C/ Vilassar, 19-23, Bajos. 08014 Barcelona.
Telephone: 936 628 411- Email: info@lrgroup.es
Website: www.lrgroup.es/
For what purpose do we process your personal data?
At LR CLEAN & SERVICE, SL we collect and process your personal information on a general basis to manage the relationship we maintain with you, the main purposes that we have identified being the following:
- Channel requests for information, queries, comments or budget requests about our activities and services, commercial management of potential clients.
- Employee portal management
- Customer and supplier management.
- Management of candidate data for job positions.
How do we collect your information?
We collect your personal information through different means, but you will always be informed at the time of collection through information clauses about the person responsible for the treatment, the purpose and legal basis of the same, the recipients of the data and the retention period of your data. information, as well as the way in which you can exercise your rights regarding data protection.
In general, the personal information we process is limited to identifying data (name and surname, address, ID, telephone number and email), contracted services and payment and billing data.
Through our website we collect personal information related to your browsing through the use of cookies. To know clearly and precisely the cookies we use, what their purposes are and how you can configure or disable them, consult our Cookies Policy.
User Responsibility
By providing us with their data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to LR CLEAN & SERVICE, SL are true, accurate, complete and updated. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep said information conveniently updated so that it responds to his real situation, being responsible for any false and inaccurate data that he may provide, as well as for damages and damages, direct or indirect, that may arise.
¿Cuánto conservamos su información?
En LR CLEAN & SERVICE, S.L. sólo conservamos su información por el periodo de tiempo necesario para cumplir con la finalidad para la que fue recogida, dar cumplimiento a las obligaciones legales que nos vienen impuestas y atender las posibles responsabilidades que pudieran derivar del cumplimiento de la finalidad por la que los datos fueron recabados.
En todo caso, y por regla general, mantendremos su información personal mientras exista una relación contractual que nos vincule o usted no ejerza su derecho de supresión y/o limitación del tratamiento, en cuyo caso, la información será bloqueada sin darle uso más allá de su conservación, mientras pueda ser necesaria para el ejercicio o defensa de reclamaciones o pudiera derivarse algún tipo de responsabilidad que tuviera que ser atendida.
How long do we keep your information?
At LR CLEAN & SERVICE, SL we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, comply with the legal obligations imposed on us and address the possible responsibilities that may arise from compliance with the purpose for which the data was collected.
In any case, and as a general rule, we will maintain your personal information as long as there is a contractual relationship that binds us or you do not exercise your right to deletion and/or limitation of processing, in which case, the information will be blocked without use beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of liability may arise that must be addressed.
To whom do we communicate your data?
In general, at LR CLEAN & SERVICE, SL we do not share your personal information, except for those transfers that we must make based on imposed legal obligations.
Although this is not a transfer of data, in order to provide you with the requested service, it may be that third companies, which act as our suppliers, access your information to carry out the service that we have contracted from them. These processors access your data following our instructions and without being able to use it for a different purpose and maintaining the strictest confidentiality.
Likewise, your personal information will be available to Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatment.
International data transfers
There are no international transfers of your data to countries outside the European Economic Area (EEA).
We have agreed with our suppliers that, for the provision of the contracted service, they make use of servers located in the EEA and if, in the future, we need to use servers located outside the territory of the EU, appropriate measures will be adopted, which will be incorporated into this Privacy Policy, ensuring that such providers are under the Privacy Shield agreement or that other appropriate safeguards are in place.
What are your rights regarding the processing of your data and how can you exercise them?
The regulations on data protection allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its processing, as well as not to be subject to decisions based solely on the automated processing of your data, when applicable.
These rights are characterized by the following:
- Its exercise is free of charge, unless the requests are manifestly unfounded or excessive (e.g., repetitive), in which case LR CLEAN & SERVICE, SL may charge a fee proportional to the administrative costs incurred or refuse to act.
- You can exercise your rights directly or through your legal or voluntary representative.
- We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended by another two months.
- We have the obligation to inform you about the means to exercise these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason of choosing another means. If the request is submitted by electronic means, the information will be provided by these means when possible, unless you request us to do otherwise.
- If LR CLEAN & SERVICE, SL does not process the request, it will inform you, within one month at the latest, of the reasons for its failure to act and the possibility of complaining to a Control Authority.
To exercise your rights, LR CLEAN & SERVICE, SL puts the following means at your disposal:
- By written and signed request addressed to LR CLEAN & SERVICE, SL, C/ Vilassar, 19-23, Bajos. 08014 Barcelona Ref. Exercise of LOPD Rights.
- Sending a scanned and signed form to the email address info@lrgroup.es indicating in the subject Exercise of LOPD Rights.
In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy, of your DNI or equivalent document to be able to verify that we only respond to the interested party or their legal representative, and in this case you must provide a document accrediting the representation.
Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a claim with the national control authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, for these purposes. 6 – 28001 Madrid.
How do we protect your information?
At LR CLEAN & SERVICE, SL we are committed to protecting your personal information.
We use reasonably reliable and effective measures, controls and procedures of a physical, organizational and technological nature, aimed at preserving the integrity and security of your data and guaranteeing your privacy.
Furthermore, all staff with access to personal data have been trained and are aware of their obligations in relation to the processing of their personal data.
In the case of the contracts we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy with respect to the personal data to which they have had access by virtue of the order made, as well as to implement security measures. technical and organizational measures necessary to guarantee the permanent confidentiality, integrity, availability and resilience of personal data processing systems and services.
All these security measures are reviewed periodically to guarantee their adequacy and effectiveness.
However, absolute security cannot be guaranteed and there is no security system that is impenetrable, so, in the case of any information being processed and under our control that is compromised as a result of a security breach, we will take the necessary measures. appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they can take appropriate measures.
